Privacy Policy

1. Information We Collect

We collect only the minimum amount of personal data necessary to provide our services: • Name and email address (provided during registration) • IP address and basic device information (collected automatically) When you connect your Google account via OAuth: • Email message headers (sender, recipient, subject, date) • Email message content (for CRM dialog management) • Email account metadata (email address, account status) We only request permissions (OAuth scopes) that are necessary for the stated functionality.

2. How We Use Your Information

Your data is used solely to: • Provide and maintain the Service (B2B outreach CRM platform) • Send and receive emails on your behalf through connected Gmail accounts • Classify and organize incoming/outgoing email dialogs within the CRM • Respond to your support requests • Maintain service security and prevent abuse We do NOT use your Gmail data for: • Serving advertisements or marketing to third parties • Training machine learning or AI models unrelated to the Service • Any purpose other than providing and improving the Service features you use

3. Google API Services — Limited Use Disclosure

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements: https://developers.google.com/terms/api-services-user-data-policy Specifically: • We only use access to Gmail data to provide and improve user-facing features of the Service. • We do not transfer Gmail data to third parties unless necessary to provide or improve the Service, comply with applicable laws, or as part of a merger/acquisition with adequate data protection. • We do not use Gmail data for serving advertisements. • We do not allow humans to read Gmail data unless: (a) we have the user's affirmative consent, (b) it is necessary for security purposes, (c) it is necessary to comply with applicable law, or (d) the data is aggregated and anonymized for internal operations.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal data or Gmail data to third parties, except: • When required by applicable law or legal process • With your explicit consent • To trusted service providers who assist us in operating the Service, subject to confidentiality agreements

5. Data Security

We implement industry-standard security measures to protect your personal data, including Gmail data: • All data is transmitted over encrypted connections (TLS/SSL) • OAuth tokens are stored securely and encrypted at rest • Access to user data is restricted to authorized personnel only • Regular security audits and monitoring

6. Data Retention and Deletion

• We retain your data only as long as your account is active or as needed to provide the Service. • You can revoke the Service's access to your Google account at any time via your Google Account settings: https://myaccount.google.com/permissions • Upon revocation of OAuth access, all associated OAuth tokens and cached Gmail data will be deleted from our systems within 24 hours. • You may request complete account deletion by contacting us at: welcome@live-direct-marketing.online

7. Your Rights

You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Revoke OAuth access to your Google account at any time • Export your data To exercise any of these rights, contact us at: welcome@live-direct-marketing.online

8. Contact Information

If you have any questions about this Privacy Policy, please contact us: Email: welcome@live-direct-marketing.online Website: https://live-direct-marketing.online